ServiceTitan Pricing, Features, User Reviews 2025

You can even monitor exactly where your ads are doing best to hone your strategy next time. ServiceTitan’s scheduling and dispatching features use real-time data and intelligent algorithms to assign jobs to the hantec markets broker overview most suitable technicians. The drag-and-drop interface makes it easy to adjust schedules, while real-time updates keep everyone informed. FieldAware is a field management software designed to streamline field operations. ServiceTitan combines field service management software and construction management software into a single platform.

Power your business with a platform designed to give you workflows that encourage productivity. ServiceTitan, Inc engages in the collection of field service activities required to install, maintain, and service the infrastructure and systems of residences and commercial buildings. The company was founded by Ara Mahdessian and Vahe Kuzoyan on June 8, 2008 and is headquartered in Glendale, CA. Easy access to every call lets you gauge performance and focus on superior customer service. Implementation costs for ServiceTitan can also vary based on the size of the business and the complexity of the setup. Small businesses can expect to pay around $5,000 to $10,000 for implementation, which includes set up, data migration, and training.

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The company also has an online community where users can find information about everything they might need, in addition to events, such as training and webinars. The community is also a place to ask questions and receive support from other ServiceTitan users. In addition, contracts can integrate with billing to make it easy to invoice and keep track of payments. Offer customers a modern, five-star experience designed to help you capture more business with greater ease. Deliver a modern experience designed to help you increase and retain your customers. Book a personalized demo to see how ServiceTitan provides the visibility you need to set the right goals — and the tools you need to beat them, every time.

A widget on the left side of the platform mimics phone functionality where you can dial and receive customer calls. Next to it sits the search section, where you can look up customers by name, phone number, or location. ServiceTitan allows you to initiate and receive calls directly on the platform, specifically under the ‘Calls’ tab on its web app. The dashboard features an overhead menu of the main sections, each with its dedicated page and charts, data, and set of actions. ServiceTitan also has some key security features worth mentioning to ensure your company’s data remains secure.

• Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.
• Technicians spend more time on job sites and commuting less because of ServiceTitan’s GPS tracking and intelligent routing.
• ServiceTitan offers a range of features tailored to streamline various small business operations, including scheduling, invoicing, and customer communication tools.

This use case focuses on the ability of the software to handle emergency situations by quickly dispatching the nearest available technician with the right skills. It ensures that emergency requests are prioritized and managed effectively to minimize downtime and enhance customer satisfaction. By providing user-friendly features, you can enhance the customer experience, get questions answered, generate and capture leads, and book more appointments.However, designin…

The visual calendar display and drag-and-drop feature make it easy to see which jobs you have in the pipeline and which technician they are assigned to. You can change assignments and technicians easily due to unexpected circumstances or cancellations. The scheduling also comes with route optimization, saving time and fuel costs by creating the most efficient routes for technicians.

What Does ServiceTitan Software Do?

It ensures that resources are allocated efficiently and jobs are completed on time. For the past decade, ServiceTitan has revolutionized how contractors operate, making us a solution you can trust to support your business needs today and scale with in the future. Track and manage inventory levels to ensure technicians have the right parts for every job.

Things to Keep in Mind When Comparing Field Service Management Software

The software enables companies to organize their workflow in one place, invoice and bill more efficiently and streamline scheduling, all of which can result in an increased bottom line. ServiceTitan is at the forefront of bringing AI to the trades, something no other platform can provide. With Titan Intelligence (TI), our AI engine, you get insights to help automate repetitive and simple tasks, predict outcomes, lower costs, and stay competitive in a world run by data. Those companies operate in the full cycle from installation to ongoing maintenance for a variety of different types of linux for network engineers practical linux with gns3 buildings, like office spaces, manufacturing plants and hospitals. The platform offers extensive customer service and support using automation features.

Consumers value ServiceTitan’s response and transparency, which fosters long-term partnerships and confidence. A satisfying client experience is heavily dependent on personalized care. With the help of ServiceTitan’s CRM features, companies may better understand the requirements and preferences of their clients and offer customized solutions. ServiceTitan uses automated reminders and notifications to improve customer communication. Clients receive updates via email or SMS regarding task completions, technician arrival timings, and appointment confirmations.

The ServiceTitan cost may seem high initially, but many users find that the increased efficiency and revenue generated through the platform quickly justify the investment. You’ll be able to access all your business’ important information from any computer, so managing your business on the go is easier than ever. Plus, with their expert customer service, any issue that does arise will be fixed immediately. ServiceTitan pricing varies based on factors such as company size, requirements, and chosen features. Typically, ServiceTitan offers a subscription-based pricing model of monthly fees with additional costs for add-on modules and customizations. So, if you’re looking for a reliable tool for scheduling workers, simplifying time tracking, and accurately tracking jobs without breaking the bank, it’s best to look elsewhere.

Stay Ahead of the Market:

Introducing Titan Pro Technologies, your premier partner for comprehensive ServiceTitan support. With our expert team of technicians and consultants, we offer tailored solutions to optimize your ServiceTitan experience. From initial setup and customization to ongoing maintenance and troubleshooting, we’re committed to ensuring that your ServiceTitan platform operates seamlessly and efficiently.

ServiceTitan is an all-in-one cloud-based software platform designed to help home and commercial contractors manage their businesses more efficiently. ServiceTitan is well-designed software that is relatively easy and intuitive to navigate once you get the hang of it. The mobile app makes it easy for technicians to update their assignments and keep track of technicians’ locations in real time. ServiceTitan’s schedule management is designed to make your business run in the most efficient way possible.

While ServiceTitan is widely used by mid-sized and large service companies, it is also suitable for small businesses. The platform’s scalability allows it to cater to businesses of all sizes, quebex and its comprehensive features can significantly benefit smaller operations by improving efficiency and customer service. ServiceTitan’s robust features include advanced scheduling, CRM capabilities, integrated billing, and comprehensive reporting.

Today, ServiceTitan employs hundreds of people and serves a broad customer base all over the U.S. For all businesses, marketing is important because finding customers is the top priority. According to HubSpot, As of 2024, the average cost for marketing and finding leads is $198.44 per month, which is expensive for small and new businesses. ServiceTitan has also one-star reviews and negative comments from software reviewer websites. One unhappy customer left a comment stating that ServiceTitan promised features and potential for increased sales but proved to be ineffective, not user-friendly, and failed to fulfill the contract. Despite friendly ServiceTitan employees, the user believes there are better and less expensive alternatives to ServiceTitan in the market.

• I am actively recommending people do not use it to any one that talks about it in the industry.
• With a bevy of helpful features, this heavy-duty platform can handle everything from basic field service process to complicated marketing procedures.
• The platform greets you with the home dashboard, which displays an overview of jobs, as well as business metrics including total sales, revenue, opportunity job average, total conversion rate, and cancellations.
• This centralized system streamlines communication throughout the team, leading to all of the team members being informed and kept in synchrony.

They are both children of service contractors, and when they discovered that the type of software their family could use to help run their business better did not exist, they set out to build it themselves. With all data available in one place, you also gain unique and specific insights about your company’s performance, which can help with long-term growth. Quickly set up pre-built integrations with your existing partners including accounting platforms like QuickBooks and Sage Intacct, parts and equipment vendors, and add-on efficiency boosters.

If your business has a construction division, you’ll benefit from capabilities such as real-time project financial tracking, estimating, purchase orders, AIA-style progress billing, and more. Therefore, if your company is focused on commercial service, or has both commercial and residential service divisions (as many of our customers do), ServiceTitan has robust workflows for serving both business divisions. At the 2023 Pantheon conference, we announced 14 new AI-driven features across our Pro Products and Accounting suite. In 2024, we announced several new features that build further on what we already provide for trade businesses.